1. Introduction
Welcome to Bionexus Technologies. By accessing or using our site, you agree to these Terms & Conditions, which govern the use of our website, products, and services.
2. Eligibility
2.1. You must be at least 18 years old (or 21 years old in certain states where applicable) and legally eligible to purchase research chemicals.
2.2. All products are for research purposes only and are not intended for human or veterinary use.
3. Products and Use
3.1. Our products, including peptides and chemicals, are for research purposes only.
3.2. They must be handled by qualified professionals in controlled laboratory settings.
3.3. Misuse of these products, including human or animal use, is strictly prohibited.
3.4. Bionexus Technologies disclaims any warranties regarding the accuracy, applicability, or safety of these products for specific research purposes.
3.5. Buyers assume all responsibility for complying with applicable local, state, and federal laws.
4. Pricing and Payment
4.1. Prices are subject to change without notice.
4.2. Payments must be made using the accepted payment methods listed on our website.
4.3. We reserve the right to refuse service or cancel orders at our discretion, especially if fraudulent or unauthorized activity is suspected.
4.4. All transactions are processed securely.
5. Shipping and Delivery
5.1. We offer domestic and international shipping, subject to compliance with all applicable laws and regulations.
5.2. Once your order is shipped, the responsibility for delivery passes to the buyer.
5.3. We are not liable for delays caused by shipping carriers or customs.
5.4. If a package is lost, we will work with the carrier to resolve the issue, but refunds or replacements will be at our discretion.
6. Returns and Refunds
6.1. You may request a return or refund within 30 days of receipt.
6.2. Products must be unopened and in their original condition to be eligible for a refund.
6.3. Refunds will be processed after the returned product is received and inspected.
6.4. Shipping fees are non-refundable unless the return is due to an error on our part.
6.5. Refunds will be issued to the original payment method within 7-10 business days after approval.
7. Subscription Services
7.1. Our subscription service provides automatic delivery of products at selected intervals.
7.2. You may modify or cancel your subscription at any time before the next billing cycle.
7.3. Subscription charges will be automatically applied according to the selected plan.
7.4. Customers are responsible for ensuring their payment information is up to date.
7.5. If a payment fails, your subscription may be suspended or canceled.
8. Privacy Policy (GDPR and CCPA Compliance)
8.1. Data Collection
8.1.1. We collect only the necessary data to process your orders, communicate with you, and improve our services. This includes your name, contact details, payment information, and browsing behavior.
8.2. Data Use
8.2.1. Your data is used for order processing, customer support, marketing (if consented), and to comply with legal obligations. We do not sell your personal information to third parties.
8.3. Data Protection
8.3.1. We implement industry-standard security measures, including encryption, secure servers, and regular security audits, to protect your data.
8.3.2. Access to your personal information is limited to authorized personnel only, and we conduct regular reviews of our data handling practices.
8.4. Your Rights (GDPR and CCPA)
8.4.1. Access and Portability
8.4.1.1. You have the right to request access to your personal data and obtain a copy in a structured, machine-readable format.
8.4.2. Rectification
8.4.2.1. You can request corrections to inaccurate or incomplete personal data.
8.4.3. Erasure
8.4.3.1. You have the right to request the deletion of your personal data, subject to certain legal exceptions (e.g., if required for legal compliance).
8.4.4. Restriction and Objection
8.4.4.1. You may restrict or object to the processing of your data in certain circumstances, such as for direct marketing purposes.
8.4.5. Non-Discrimination (CCPA)
8.4.5.1. We will not discriminate against you for exercising any of your rights under the CCPA.
8.4.6. Opt-Out of Sale (CCPA)
8.4.6.1. You have the right to opt out of the sale of your personal data. Although we do not sell data, we honor this right as required by law.
8.5. Data Retention
8.5.1. We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.
8.5.2. Once no longer needed, your data will be securely deleted or anonymized.
8.6. Third-Party Services
8.6.1. We share your data with trusted third-party service providers who assist in operating our website, conducting our business, or providing services to you, such as payment processors and shipping partners.
8.6.2. These providers are contractually obligated to protect your data and comply with all relevant data protection laws.
8.7. Cookies and Tracking
8.7.1. We use cookies and similar technologies to enhance your browsing experience and analyze website performance.
8.7.2. You can manage your cookie preferences through your browser settings, and you have the right to opt out of tracking where applicable.
8.8. Children's Privacy
8.8.1. Our services are not directed to individuals under the age of 18 (or 21 where applicable).
8.8.2. We do not knowingly collect personal information from children under 18. If we become aware that a child’s information has been collected, we will take steps to delete it.
9. Intellectual Property
9.1. All content on our website, including text, images, logos, and trademarks, is the intellectual property of Bionexus Technologies or our licensors.
9.2. Unauthorized use, reproduction, or distribution of this content is prohibited and may result in legal action.
10. Limitation of Liability
10.1. Bionexus Technologies, its directors, employees, and affiliates are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
10.2. Our liability is limited to the purchase price of the products, and we disclaim any warranties, whether express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
10.3. This limitation of liability applies to the fullest extent permitted by law.
11. Indemnification
11.1. You agree to indemnify and hold harmless Bionexus Technologies, its directors, employees, and affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the website, breach of these terms, or violation of any law or the rights of a third party.
12. Dispute Resolution
12.1. In the event of any dispute arising out of or relating to these Terms & Conditions, you agree to first attempt to resolve the dispute informally by contacting us.
12.2. If the dispute cannot be resolved informally, it will be resolved through binding arbitration under the rules of the American Arbitration Association.
12.3. Any legal action or proceeding related to these Terms & Conditions will be conducted in the courts of [Your State], and you consent to the jurisdiction of such courts.
13. Governing Law
13.1. These Terms & Conditions are governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law principles.
13.2. You agree that any legal action arising out of these terms will be resolved exclusively in the state or federal courts located in [Your State].
14. Amendments
14.1. We reserve the right to modify these Terms & Conditions at any time.
14.2. Changes will be posted on this page with the updated date, and continued use of our site constitutes acceptance of these changes.
14.3. It is your responsibility to review these terms regularly.
15. Severability
15.1. If any provision of these Terms & Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity will not render these Terms & Conditions unenforceable or invalid as a whole.
15.2. The unenforceable or invalid provision will be modified to the extent necessary to make it enforceable or valid while preserving the intent of the original provision.
16. Waiver
16.1. The failure of Bionexus Technologies to enforce any right or provision of these Terms & Conditions will not be deemed a waiver of such right or provision.
16.2. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Bionexus Technologies.
17. Contact Information
17.1. For any questions, concerns, or inquiries regarding these Terms & Conditions or your rights under GDPR and CCPA, please contact us at support@bionexus.io.
18. Disclaimer
18.1. By purchasing and using our products, you acknowledge that Bionexus Technologies is not responsible for misuse, and you agree to use the products in compliance with all applicable laws and research guidelines.
18.2. You agree to hold Bionexus Technologies harmless for any adverse effects, liabilities, or damages that arise from the use or misuse of our products.
19. Acknowledgment
19.1. By using our website, products, or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
19.2. If you have any questions or need further clarification regarding these Terms & Conditions, please do not hesitate to contact us.
20. Contact Information
20.1. For any inquiries or concerns about these Terms & Conditions or your experience with Bionexus Technologies, please reach out to us at support@bionexus.io.
21. Effective Date
21.1. These Terms & Conditions are effective as of 08/21/24.
